News & Events

Metrolog X4 and Silma X4 v9 Release
Another Great Version is Out: More Power and Always Easier to Use

Metrologic Group released its new ver­sion of the X4 plat­form, enhanced with a spe­cial atten­tion to users’ expe­ri­ence. Among almost 30 new func­tion­al­i­ties, Metrolog X4 and Silma X4 now offer, for exam­ple, an in-​depth 3D mea­sure­ment expe­ri­ence by dis­play­ing a wider 3D view win­dow (our pic­ture) that includes the tool­bars, the result table, the counter dia­log and the dig­i­tal read-​out as trans­par­ent lay­ers over the main view. This allows for a more con­ve­nient and intu­itive analy­sis of the part and result data with an immer­sive inte­gra­tion to the 3D world.

In the result analy­sis phase, Metrolog X4 also now shows green, red or orange sta­tus indi­ca­tors directly in the result table, fea­ture stick­ers (our pic­ture), and result reports.  Users can get an imme­di­ate read­ing and inter­pre­ta­tion of the state (in tol­er­ance or out of tol­er­ance) and can cat­e­go­rize very quickly the feature.

Other func­tion­al­i­ties of this v9 release offer spe­cific enhance­ments for point cloud analy­sis and robot automa­tion as well as tra­di­tional and portable CMMs: enhanced point cloud fea­ture extrac­tion algo­rithms and bet­ter man­age­ment of opti­cal sen­sor high fre­quen­cies acqui­si­tion; man­age­ment of addi­tional robot and posi­tioner axes; sup­port for the Eagle Eye 2, Zeiss’ cutting-​edge com­bi­na­tion of opti­cal sen­sor and con­tin­u­ous head on a CNC controller.

For Metrolog X4 or Silma X4 users: Get more infor­ma­tion on this new release by sim­ply log­ging in to your ded­i­cated extranet page.

You are not reg­is­tered yet? Simply request your direct per­sonal access via the extranet reg­is­tra­tion page, using your license MetroKey as well as your con­tact details.



Updated Thursday April 9th, 2020


In these times of change, we need to be proactive and adapt to a world that will be different.  Not only does this apply to us as a technological company but most importantly to our customers who will grow different set of expectations. More than ever, time has come to step up to evolving market demands: we are committed to implementing radical changes to support our end-users. Starting today.


Updated Tuesday March 17th, 2020


At Metrologic Group, safety is our number one priority. We are committed to providing you with the best possible customer experience while protecting our staff. As of Tuesday March 17th noon France is in partial lockdown and we will be applying government mandatory measures.  All of our team is able to operate and work remotely in secured locations.

Preventing the further spread of COVID-19 is a shared responsibility for us all.

We are monitoring and enforcing all guidelines set out by local governments in the countries in which we operate, whether related to local requirements, general hygiene or to travel restrictions.

During this time, we are doing our best to maintain 100% of our technical support services by phone, email or remote assistance.  If you have any technical problems using our solution or need simple assistance, you can contact us normally through the usual channels and locally available phone numbers:


  • • Technical Support: hotline [at]  (replace [at] by @)
  • • Find and contact your local support
  • • Technical Support for France Hotline Direct Access Number: +33-476-043-033
  • • Or locate your nearest Subsidiary/resseller for local support.
  • • General or Commercial Inquiries: +33-476-043-030
  • • Extranet Link


Trainings, on-site assistance and business trips are cancelled until further notice.

However, our team of experts is available to perform virtual/remote training to support your needs:  contact your local focal to learn more on how we have adpated to the situation to keep providing training on our full range of software solutions.

We will continue to keep you informed as we go along and we invite you to regularly consult this page for the latest information.


Thank you and stay safe,

The Metrologic Group Team

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