Legal information

The website is published by Metrologic Group SAS, a simplified joint stock company, with a share capital of 1,000,000 euros, registered with the Companies Register of Grenoble under number 322 882 705, having its principal place of business at 26 Av. Jean Kuntzmann, Campus Pré-Mayen, Inovallée, 38330 Montbonnot-Saint-Martin, France – telephone: +33(0) 476 043 030 – email address: – EU VAT number FR16 322 882 705

The publication director is Mr. Bertrand Gili, the President of Metrologic Group SAS.

The website is hosted by WP Serveur SARL, having its place of business at 7 rue de la Cité Foulc 30000 Nîmes, France, registered with the Companies Register of Nîmes under number 808 840 474.


While Metrologic Group SAS will strive to make every effort to provide users with a site available at all times, it cannot be held liable for the unavailability of the site, for any reason whatsoever.
Users acknowledge that they have read this legal notice and agree to comply with its terms.
Users acknowledge that they have the skills and equipment required to access and use this site and that they have checked that the computer configuration they use is virus-free and in perfect working condition.
Metrologic Group SAS makes no representations or warranties that its site contains accurate and complete information or will be uninterrupted or totally secure.
While Metrologic Group SAS makes every effort to provide users with information and/or tools that are available and checked, it makes no representations or warranties that it will be error-free, uninterrupted and/or free of virus or other logical infections.
The information provided by Metrologic Group SAS is for information purposes only. Metrologic Group SAS makes no guarantees as to the accuracy, completeness and timeliness of the information contained on its site.
Accordingly, users agree that they use the information and tools available on the site under their own responsibility.

Protection of personal data

The personal data processing operations carried out from the website have been included in the list of processing kept by the Data Protection Officer of Metrologic Group SAS.

In accordance with Article 32 of the French Data Protection Act No. 78-17 of 6 January 1978, as amended, Metrologic Group SAS informs users that it processes personal data relating to them, acting as the data controller. The data disclosed by users in the forms posted on the site are intended for the authorized personnel of Metrologic Group SAS and of the entities of the group for administrative and commercial management purposes. Data marked with an asterisk are mandatory; if users fail to answer, the processing of their request may be delayed or even impossible.

Users have a right to access, inquire about, modify, rectify and erase personal data relating to them.

Users also have a right to object on legitimate grounds to the processing of data relating to them as well as a right to object to their use for direct marketing purposes.

To exercise their rights, users must send a letter, together with a copy of a signed identity document, to the following address: Metrologic Group SAS, 26 Av. Jean Kuntzmann, Campus Pré-Mayen, Inovallée, 38330 Montbonnot-Saint-Martin, France or at the email address:

Users must comply with the provisions of the French Data Protection Act No. 78-17 of 6 January 1978, as amended; users who violate these provisions may be subject to criminal penalties. In particular, users shall not collect or misuse personal data or otherwise act in a manner that may adversely affect the privacy or reputation of others.

Intellectual Property

The website, taken as a whole, as well as each and every of the individual elements composing it, including the specific programs and developments and the content containing data, texts, still or animated images, logotypes, sounds, graphics, files, are the exclusive property of Metrologic Group SAS or any third party licensors. Any total or partial representation of the site or any of the elements composing it without Metrologic Group SAS’s express authorization is strictly forbidden and shall constitute an infringement punished by Articles L.335-2 et seq. of the French Intellectual Property Code.

The databases appearing on the site are protected by Articles L. 341-1 et seq. of the French Intellectual Property Code and any extraction or re-utilization of a significant part of the content of the databases, evaluated qualitatively or quantitatively, shall be punished.

The trademarks and logotypes appearing on the site are registered trademarks of Metrologic Group SAS or third parties. Any total or partial reproduction, imitation or use of these distinctive signs without express permission and in violation of the prohibitions laid down in Articles L.713-2 et seq. of the French Intellectual Property Code is prohibited.

The other distinctive signs, including company names, trade names, shop names, domain names, reproduced on the site are the property of Metrologic Group SAS or third parties and any reproduction without express permission may constitute an act of infringement under Article 1382 of the French Civil Code.


Metrologic Group SAS is not responsible for and does not endorse or accept any responsibility over the contents and use of the links proposed by third party websites.

Users may not create a deep hyperlink to this site without Metrologic Group SAS’s prior written authorization.

Governing law

This site is governed by French law.


Metrologic Group SAS reserves the right to amend the content of this legal notice at any time without notice.

Users are therefore invited to check back regularly.

Last updated: January 6, 2022

Nous vous invitons à prendre connaissance de notre Privacy policy.



Updated Thursday April 9th, 2020


In these times of change, we need to be proactive and adapt to a world that will be different.  Not only does this apply to us as a technological company but most importantly to our customers who will grow different set of expectations. More than ever, time has come to step up to evolving market demands: we are committed to implementing radical changes to support our end-users. Starting today.


Updated Tuesday March 17th, 2020


At Metrologic Group, safety is our number one priority. We are committed to providing you with the best possible customer experience while protecting our staff. As of Tuesday March 17th noon France is in partial lockdown and we will be applying government mandatory measures.  All of our team is able to operate and work remotely in secured locations.

Preventing the further spread of COVID-19 is a shared responsibility for us all.

We are monitoring and enforcing all guidelines set out by local governments in the countries in which we operate, whether related to local requirements, general hygiene or to travel restrictions.

During this time, we are doing our best to maintain 100% of our technical support services by phone, email or remote assistance.  If you have any technical problems using our solution or need simple assistance, you can contact us normally through the usual channels and locally available phone numbers:


  • • Technical Support: hotline [at]  (replace [at] by @)
  • • Find and contact your local support
  • • Technical Support for France Hotline Direct Access Number: +33-476-043-033
  • • Or locate your nearest Subsidiary/resseller for local support.
  • • General or Commercial Inquiries: +33-476-043-030
  • • Extranet Link


Trainings, on-site assistance and business trips are cancelled until further notice.

However, our team of experts is available to perform virtual/remote training to support your needs:  contact your local focal to learn more on how we have adpated to the situation to keep providing training on our full range of software solutions.

We will continue to keep you informed as we go along and we invite you to regularly consult this page for the latest information.


Thank you and stay safe,

The Metrologic Group Team

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