Software Maintenance Service 1

Software Maintenance Service

With a Metrologic Software Service, ensure the continuity of your production, optimize the use of your metrology software, take advantage of new features, access to our global network of experts.

Exclusive and comprehensive services for your specific needs

Constantly Evolving Product

Two Major software release per year to ensure

Productivity by

Improving functionalities

Accessing new features

Via latest reliable version

Sustainbility by

supporting lastest

Standard (ISO/ASME..)

Devices/Sensors drivers

CAD format version

Windows version update

Hotline Support Service

Unlimited Access to our Metrologic Experts

To provide

User knowledge

Solutions for inspection Issues

Advice for process inspection

Through advanced tools

A remote access

Ticketing system

MetroShare data exchange

Tools & Extranet Portal Access

A single platform dedicated to customer support

Online Knowledge Base

Communauty information


Tutorial & Video Training


Ticketing system

Trial Option&License

Product & driver Download


Quick Codes Recovery


Beta Program

Our technical support team of more than 100 metrology application specialists operate in over 30 countries and communicate in more than 12 different languages.

We are happy to collaborate with you on your quality control objectives using our 40 years expertise in industrial 3D Metrology, product engineering, product manufacturing and IT. We commit to investing time to understand your needs and provide you a sustainable and adapted solution.

Maintenance Service included for the first year

No Software Maintenance With Maintenance contract
Increase your Knowledge > Metrologic Extranet Access

Share your experience > Acces to our Metrology expert

Evolve your software > New release

Secure your system > Upgrade Windows OS compatibility and security

Stay sustanaible > Upgrade the CAD compatibility

Follow your Hardware evolution > Upgrade Driver Device and Sensor Compatibility



Technical Quality Specialist 3D - Sonaca

Metrologic’s customer support service provides high-quality feedback on all the different topics (hardware and software), and is very reactive.



Quality Assurance Technician - SLB

I am very satisfied with Metrologic. I’ve just started programming and I’ve had to ask the hotline for help several times. I was pleasantly surprised by the competence and kindness of the technicians.

Discover our universal 3D metrology software platform

Software Maintenance Service 2
Software Maintenance Service 3


Metrologic Group integrates an innovative approach with the development of universal 3D measurement solutions that meet the challenges of the industry of the future—more connected, more intelligent, more autonomous, and more digitized.

Software Maintenance Service 4

Get our technical experts support

40 years of experience in metrology to help you configure and parameter your X4 software.
All the benefits of our maintenance contract:

  • Software updates
  • All CAD files supported & All device connectivity
  • Technical support & Extranet access
  • Contact with R&D
  • and much more…