News & Events

The new V16 release of the X4 suite of software is coming out soon

Silma – The Inspection Path Planning will manage Tool Changers

  • Path computing is included with tool configuration change and will avoid collision.
  • The operator simply provides the list of features that need measuring – the tool configuration is forced by the user or set on automatic mode. The software will automatically provide the program and tools selection without operator intervention.
  • No need for expert programmers

New software release for Metrolog and Silma 1

Customer Classification Signature

This new feature:

  • Allows the end user to set a specific set of instructions which must be adhered to, on the document generated by their X4 application.
  • Any operator who uses this specific set of instructions will be notified immediately that this document is proprietary. This provides peace of mind when sub-contracting parts of the manufacturing process.

New software release for Metrolog and Silma 2



Updated Thursday April 9th, 2020


In these times of change, we need to be proactive and adapt to a world that will be different.  Not only does this apply to us as a technological company but most importantly to our customers who will grow different set of expectations. More than ever, time has come to step up to evolving market demands: we are committed to implementing radical changes to support our end-users. Starting today.


Updated Tuesday March 17th, 2020


At Metrologic Group, safety is our number one priority. We are committed to providing you with the best possible customer experience while protecting our staff. As of Tuesday March 17th noon France is in partial lockdown and we will be applying government mandatory measures.  All of our team is able to operate and work remotely in secured locations.

Preventing the further spread of COVID-19 is a shared responsibility for us all.

We are monitoring and enforcing all guidelines set out by local governments in the countries in which we operate, whether related to local requirements, general hygiene or to travel restrictions.

During this time, we are doing our best to maintain 100% of our technical support services by phone, email or remote assistance.  If you have any technical problems using our solution or need simple assistance, you can contact us normally through the usual channels and locally available phone numbers:


  • • Technical Support: hotline [at]  (replace [at] by @)
  • • Find and contact your local support
  • • Technical Support for France Hotline Direct Access Number: +33-476-043-033
  • • Or locate your nearest Subsidiary/resseller for local support.
  • • General or Commercial Inquiries: +33-476-043-030
  • • Extranet Link


Trainings, on-site assistance and business trips are cancelled until further notice.

However, our team of experts is available to perform virtual/remote training to support your needs:  contact your local focal to learn more on how we have adpated to the situation to keep providing training on our full range of software solutions.

We will continue to keep you informed as we go along and we invite you to regularly consult this page for the latest information.


Thank you and stay safe,

The Metrologic Group Team

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