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USA — Senior Field Service Technician


Location: Wixom, Michigan
Workforce with the same posi­tion: 5

Goal Statement

The Field Service Technician is in charge of con­duct­ing hard­ware and soft­ware instal­la­tion, trou­bleshoot­ing, repairs and cal­i­bra­tion ser­vices on Coordinate Measuring Machines. Tasks ranges from a mere cal­i­bra­tion of a CMM to a com­plete hard­ware and soft­ware retro­fit of a machine. The Field Service Technician is will­ing to travel as nec­es­sary to meet busi­ness needs.

 Education, Experience and Skills required:

 This posi­tion is open for an expe­ri­enced tech­ni­cian per­form­ing cal­i­bra­tion, trou­bleshoot­ing and mechan­i­cal /​ elec­tronic repairs and CMM upgrades.  Training will be pro­vided for the specifics of Metrologic con­trollers and cal­i­bra­tion soft­ware. Below is the sought after profile:

  • Strong mechan­i­cal, elec­tri­cal and trou­bleshoot­ing skills
  • Mechanical and Electrical knowl­edge of var­i­ous CMM man­u­fac­tures includ­ing: Wenzel, B&S, DEA, LK, Mitutoyo, Zeiss
  • Knowledge of var­i­ous Renishaw prob­ing sys­tems (PH10, SP80, SP25, PHS1, Tesa ..)
  • I++ con­trollers, UCC Assist, and UCC Server knowl­edge is a plus.
  • Knowledge of ISO-​10360 /​ B89 cal­i­bra­tion guide­lines and requirements
  • Proper hand­ing and usage of gage blocks, ball bars, and Renishaw SL80 laser systems.
  • Capable of pro­fes­sional cus­tomer interaction
  • Good ver­bal and writ­ten com­mu­ni­ca­tion skills
  • Sense of ownership
  • An Engineering degree is help­ful but not required, as is knowl­edge of mul­ti­ple systems.
  • Reporting skills: the abil­ity to con­sis­tently report infor­ma­tion. Calibration Report are in accor­dance to the dif­fer­ent stan­dards used in the indus­try, and the cal­i­bra­tion of a machine will be com­pleted by the estab­lish­ment of a cer­tifi­cate of cal­i­bra­tion and a com­plete report.
  • Travel time 80–90%.


This posi­tion is for an out­go­ing per­son­al­ity, and pro­vides a real oppor­tu­nity for some­one inter­ested in work­ing in an active and pro­fes­sional environment.
Salary is com­pet­i­tive and com­men­su­rate with qual­i­fi­ca­tions and expe­ri­ence. Competitive benefits.


You’re inter­ested and skilled to fill this job posi­tion, please fill the appli­ca­tion form below or send your appli­ca­tion to : career@​metrologic.​group
Thank you for your time and consideration.

Apply for this position 

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Updated Thursday April 9th, 2020


In these times of change, we need to be proactive and adapt to a world that will be different.  Not only does this apply to us as a technological company but most importantly to our customers who will grow different set of expectations. More than ever, time has come to step up to evolving market demands: we are committed to implementing radical changes to support our end-users. Starting today.


Updated Tuesday March 17th, 2020


At Metrologic Group, safety is our number one priority. We are committed to providing you with the best possible customer experience while protecting our staff. As of Tuesday March 17th noon France is in partial lockdown and we will be applying government mandatory measures.  All of our team is able to operate and work remotely in secured locations.

Preventing the further spread of COVID-19 is a shared responsibility for us all.

We are monitoring and enforcing all guidelines set out by local governments in the countries in which we operate, whether related to local requirements, general hygiene or to travel restrictions.

During this time, we are doing our best to maintain 100% of our technical support services by phone, email or remote assistance.  If you have any technical problems using our solution or need simple assistance, you can contact us normally through the usual channels and locally available phone numbers:


  • • Technical Support: hotline [at]  (replace [at] by @)
  • • Find and contact your local support
  • • Technical Support for France Hotline Direct Access Number: +33-476-043-033
  • • Or locate your nearest Subsidiary/resseller for local support.
  • • General or Commercial Inquiries: +33-476-043-030
  • • Extranet Link


Trainings, on-site assistance and business trips are cancelled until further notice.

However, our team of experts is available to perform virtual/remote training to support your needs:  contact your local focal to learn more on how we have adpated to the situation to keep providing training on our full range of software solutions.

We will continue to keep you informed as we go along and we invite you to regularly consult this page for the latest information.


Thank you and stay safe,

The Metrologic Group Team

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