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USA — Junior Application Engineer

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Title: Application Engineer
Location: Wixom, Michigan
Current work­force with the same posi­tion: 4

Metrologic Group is a global leader in 3D mea­sure­ment and inspec­tion soft­ware, pro­vid­ing high value added soft­ware and CMM con­trols hard­ware solu­tions for the com­plex metrol­ogy indus­try (specif­i­cally 3D mea­sure­ment and inspec­tion with robots, CMMs, laser track­ers, portable scan­ners and portable arms).

Goal Statement
The Application Engineer is respon­si­ble for prepar­ing and con­duct­ing tech­ni­cal pre­sen­ta­tions using cus­tomer sub­mit­ted parts and CAD mod­els in order to demon­strate the poten­tial of our products.

His/​Her mis­sion includes pro­vid­ing day-​to-​day tele­phone and e‑mail sup­port to cus­tomers expe­ri­enc­ing dif­fi­cul­ties in using our prod­ucts as well as per­form­ing in-​house or on-​site oper­a­tors soft­ware training.
Additionally, the Application Engineer works closely with our head­quar­ters located in France and reports any inter­nal or customer-​driven request for prod­uct modifications/​improvements. Additional tasks include the development/​enhancement of tech­ni­cal brochures and user man­u­als for our soft­ware and hard­ware prod­ucts, pro­vid­ing cus­tomers with part pro­gram­ming, as well as trade-​show support. 

Being out­go­ing, friendly, and pro­fes­sional in this posi­tion is impor­tant to the com­pany, our team mem­bers, and our cus­tomers. We hope for you to not only suc­ceed in the com­pany, but also grow as an indi­vid­ual in the metrol­ogy indus­try. With a will­ing­ness to learn, we will help you develop skills to be successful! 

Candidate must be will­ing to travel 40–60% includ­ing poten­tial trips to France for train­ing exper­tise in cer­tain aspects of our prod­ucts (annual).

Educa­tion, Experience and Skills required
No direct expe­ri­ence is required for this entry level /​ junior position.

Skills: Problem Solving, Team Player, Positive Attitude, Strong Communication skills
Bachelor’s degree in Mechanical, Design, Manufacturing, CAD/​CAM engi­neer­ing or an Associate’s Degree with sim­i­lar focus and some sig­nif­i­cant work expe­ri­ence (1–2 years).
Salary com­men­su­rate with qual­i­fi­ca­tions and experience.
Competitive benefits.

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CORONAVIRUS COVID-19 OUTBREAK AND STATUS UPDATE

 

Updated Thursday April 9th, 2020

 

In these times of change, we need to be proactive and adapt to a world that will be different.  Not only does this apply to us as a technological company but most importantly to our customers who will grow different set of expectations. More than ever, time has come to step up to evolving market demands: we are committed to implementing radical changes to support our end-users. Starting today.

 

Updated Tuesday March 17th, 2020

 

At Metrologic Group, safety is our number one priority. We are committed to providing you with the best possible customer experience while protecting our staff. As of Tuesday March 17th noon France is in partial lockdown and we will be applying government mandatory measures.  All of our team is able to operate and work remotely in secured locations.


Preventing the further spread of COVID-19 is a shared responsibility for us all.


We are monitoring and enforcing all guidelines set out by local governments in the countries in which we operate, whether related to local requirements, general hygiene or to travel restrictions.


During this time, we are doing our best to maintain 100% of our technical support services by phone, email or remote assistance.  If you have any technical problems using our solution or need simple assistance, you can contact us normally through the usual channels and locally available phone numbers:

 

  • • Technical Support: hotline [at] metrologic.fr  (replace [at] by @)
  • • Find and contact your local support
  • • Technical Support for France Hotline Direct Access Number: +33-476-043-033
  • • Or locate your nearest Subsidiary/resseller for local support.
  • • General or Commercial Inquiries: +33-476-043-030
  • • Extranet Link

 

Trainings, on-site assistance and business trips are cancelled until further notice.


However, our team of experts is available to perform virtual/remote training to support your needs:  contact your local focal to learn more on how we have adpated to the situation to keep providing training on our full range of software solutions.


We will continue to keep you informed as we go along and we invite you to regularly consult this page for the latest information.

 

Thank you and stay safe,

The Metrologic Group Team

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