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USA – Junior Application Engineer

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Title: Application Engineer
Location: Wixom, Michigan
Current workforce with the same position: 4

Metrologic Group is a global leader in 3D measurement and inspection software, providing high value added software and CMM controls hardware solutions for the complex metrology industry (specifically 3D measurement and inspection with robots, CMMs, laser trackers, portable scanners and portable arms).

Goal Statement
The Application Engineer is responsible for preparing and conducting technical presentations using customer submitted parts and CAD models in order to demonstrate the potential of our products.

His/Her mission includes providing day-to-day telephone and e-mail support to customers experiencing difficulties in using our products as well as performing in-house or on-site operators software training.
Additionally, the Application Engineer works closely with our headquarters located in France and reports any internal or customer-driven request for product modifications/improvements. Additional tasks include the development/enhancement of technical brochures and user manuals for our software and hardware products, providing customers with part programming, as well as trade-show support.

Being outgoing, friendly, and professional in this position is important to the company, our team members, and our customers. We hope for you to not only succeed in the company, but also grow as an individual in the metrology industry. With a willingness to learn, we will help you develop skills to be successful!

Candidate must be willing to travel 40-60% including potential trips to France for training expertise in certain aspects of our products (annual).

Education, Experience and Skills required
No direct experience is required for this entry level / junior position.

Skills: Problem Solving, Team Player, Positive Attitude, Strong Communication skills
Bachelor’s degree in Mechanical, Design, Manufacturing, CAD/CAM engineering or an Associate’s Degree with similar focus and some significant work experience (1-2 years).
Salary commensurate with qualifications and experience.
Competitive benefits.

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CORONAVIRUS COVID-19 OUTBREAK AND STATUS UPDATE

 

Updated Thursday April 9th, 2020

 

In these times of change, we need to be proactive and adapt to a world that will be different.  Not only does this apply to us as a technological company but most importantly to our customers who will grow different set of expectations. More than ever, time has come to step up to evolving market demands: we are committed to implementing radical changes to support our end-users. Starting today.

 

Updated Tuesday March 17th, 2020

 

At Metrologic Group, safety is our number one priority. We are committed to providing you with the best possible customer experience while protecting our staff. As of Tuesday March 17th noon France is in partial lockdown and we will be applying government mandatory measures.  All of our team is able to operate and work remotely in secured locations.


Preventing the further spread of COVID-19 is a shared responsibility for us all.


We are monitoring and enforcing all guidelines set out by local governments in the countries in which we operate, whether related to local requirements, general hygiene or to travel restrictions.


During this time, we are doing our best to maintain 100% of our technical support services by phone, email or remote assistance.  If you have any technical problems using our solution or need simple assistance, you can contact us normally through the usual channels and locally available phone numbers:

 

  • • Technical Support: hotline [at] metrologic.fr  (replace [at] by @)
  • • Find and contact your local support
  • • Technical Support for France Hotline Direct Access Number: +33-476-043-033
  • • Or locate your nearest Subsidiary/resseller for local support.
  • • General or Commercial Inquiries: +33-476-043-030
  • • Extranet Link

 

Trainings, on-site assistance and business trips are cancelled until further notice.


However, our team of experts is available to perform virtual/remote training to support your needs:  contact your local focal to learn more on how we have adpated to the situation to keep providing training on our full range of software solutions.


We will continue to keep you informed as we go along and we invite you to regularly consult this page for the latest information.

 

Thank you and stay safe,

The Metrologic Group Team

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